Refund, Cancellation & Rescheduling Policy

Last updated: September 13, 2026

This Refund, Cancellation & Rescheduling Policy applies to all tour packages, hotel bookings, transportation services, and travel-related services offered by Luxury Gold Vacations Kashmir. By making a booking with us, you agree to the terms stated below.

1. Booking Confirmation

A booking is considered confirmed only after receipt of the required advance or full payment. Payment details will be shared at the time of booking.

2. Cancellation Policy

Cancellation charges depend on the date of cancellation prior to travel:

• 30 days or more before arrival: 90% refund (10% service charges).
• 15–29 days before arrival: 70% refund.
• 7–14 days before arrival: 50% refund.
• Less than 7 days before arrival: No refund.
• No Show: No refund.

Cancellation must be communicated in writing via email or WhatsApp. The cancellation date will be considered as the date we receive the request.

3. Refund Policy

Approved refunds will be processed within 7–14 working days after cancellation confirmation.

Refunds will be credited to the original mode of payment. Bank charges, payment gateway fees, and government taxes (if applicable) are non-refundable.

4. Hotel, Transport & Airline Policies

Hotels, houseboats, airlines, and transport providers have their own cancellation policies. In such cases, refunds will be subject to the respective service provider’s terms.

During peak seasons, festivals, or long weekends, stricter cancellation rules may apply.

5. Rescheduling Policy

Rescheduling of travel dates is subject to availability and may attract additional charges.

Any fare difference or service provider penalty must be borne by the customer.

6. Force Majeure

Luxury Gold Vacations Kashmir shall not be liable for cancellations or changes caused by events beyond our control, including but not limited to:

• Weather conditions (snowfall, landslides, floods)
• Political unrest, strikes, or curfews
• Natural disasters or pandemics
• Government restrictions or road closures

In such cases, refunds (if any) will depend on recoveries from service providers.

7. Partial Utilization

No refund will be provided for any unused services, including accommodation, meals, sightseeing, or transportation once the tour has started.

8. Child & Infant Policy

Refunds for child and infant bookings are subject to hotel and transport policies.

9. Company Cancellation

If Luxury Gold Vacations Kashmir cancels a tour due to unavoidable reasons, customers will be offered a full refund or an alternative tour of equal value.

10. Contact Information

For cancellation or refund requests, please contact us:

• Email: info@luxurygoldvacations.in
• Phone: +91 9419008079 / +91 9541438949